Terms and Conditions for Stirling Scale (www.stirlingscale.com)
Last Updated: 21/10/2024
Welcome to www.stirlingscale.com. These terms and conditions outline the rules and regulations for the use of the Stirling Scale website, operated by Castle Hill 127 Ltd, a private limited company registered in England, United Kingdom.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.stirlingscale.com if you do not agree to all of the terms and conditions stated on this page.
1. Company Information
Castle Hill 127 Ltd
Company Number: 06900160
Registered Office: 3 Hagley Court North, The Waterfront, Dudley, England, United Kingdom
2. Definitions
- “We”, “Us”, “Our” refers to Castle Hill 127 Ltd, trading as Stirling Scale.
- “You”, “Your” refers to any visitor or user of www.stirlingscale.com.
3. Account Creation
You may browse the website without creating an account. However, creating an account may provide additional features, such as order tracking and faster checkouts. By creating an account, you agree to provide accurate, complete, and updated information.
4. Purchases, Payment, and Refunds
- Refunds Policy: We offer a 30-day refund policy for purchases made on www.stirlingscale.com. To qualify for a refund, items must be returned in their original condition and packaging.
- Cancellations: You may cancel your order free of charge before the product is dispatched.
- Delivery: We offer tracked delivery for all orders. Please allow up to [insert delivery time] for your order to arrive. We are not responsible for delays caused by third-party couriers.
5. Pre-Orders
When placing a pre-order, your card details will be required to create an authorisation. Payment authorisations are processed through Stripe and stored securely in an encrypted vault. We do not have access to your payment details. Payments are only processed once the product is available for shipping.
6. User-Generated Content
Users may post comments on blog posts. We ask that all users refrain from using inappropriate or offensive language. We reserve the right to remove any content that is deemed offensive, harmful, or inappropriate without prior notice.
7. Intellectual Property
All content on this website, including but not limited to text, images, product descriptions, and trademarks, is the property of Castle Hill 127 Ltd unless otherwise stated. You may not reproduce, distribute, or use any content without our express written consent.
8. Limitation of Liability
While we strive to ensure the accuracy of product descriptions, we are not liable for any errors, omissions, or inaccuracies. We also disclaim liability for issues arising from third-party providers, including payment processors, couriers, or external websites linked from our site.
9. Privacy and Data Protection
We take your privacy seriously. By using our site, you consent to the collection and use of your data as outlined in our Privacy Policy.
- Transactional Emails: We collect your email address to provide updates on your order status.
- Newsletter Subscriptions: If you opt-in to receive our newsletter, we may use your email to send you promotional materials and product updates. You can unsubscribe from marketing communications at any time.
- Card Details: For pre-orders, card details are securely stored and processed by Stripe. We do not have access to or store this data ourselves.
10. Cookies
We use cookies to enhance the speed and functionality of our website. Cookies help us improve user experience by remembering your preferences and optimising website performance. By using www.stirlingscale.com, you agree to our use of cookies.
11. Dispute Resolution
These terms are governed by the laws of England and Wales. If any dispute arises in relation to these terms or your use of this website, it will be resolved in accordance with UK law. Should a dispute occur, both parties agree to attempt resolution through negotiation in the first instance. If this fails, the matter will be referred to mediation or, as a last resort, through the courts of England and Wales.
12. Termination
We reserve the right to terminate or suspend access to www.stirlingscale.com for any user who breaches these terms and conditions or engages in behaviour deemed harmful to the website or other users.
13. Changes to Terms and Conditions
We reserve the right to modify or update these terms at any time. Any changes will be posted on this page, and it is your responsibility to review this page periodically to stay informed of any updates.